Shipping & Delivery Policy

Last Updated: September 2026

At StyleNeo, we aim to process and deliver your orders as efficiently as possible.

1. Order Processing

After receiving your order and successful payment confirmation, we begin processing the order.

For personalized products, additional time may be required for customization and preparation.

2. Delivery Time

Our expected delivery time is generally 3–7 business days after order processing, depending on the destination and product.

Certain locations or products may require additional time.

Delivery estimates are indicative and may be affected by:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Remote locations
  • Transportation issues
  • Other circumstances beyond our reasonable control

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before the customer completes the order.

If the website displays Free Shipping, no separate shipping charge will be collected from the customer for that order.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

  • Full name
  • House/Building details
  • Street/Area
  • City
  • State
  • PIN code
  • Mobile number

StyleNeo is not responsible for delays or failed delivery caused by incorrect or incomplete address information.

5. Tracking

Where tracking information is available, it may be provided to the customer through email, SMS, WhatsApp or other available communication channels.

6. Delayed Delivery

If an order is delayed beyond the expected delivery period, customers may contact us at:

contact@styleneo.in

We will coordinate with the relevant delivery partner and provide available updates.

7. Damaged Package

If a package appears damaged at the time of delivery, customers are advised to document the condition of the package and contact us as soon as possible.

8. Delivery Attempts

Delivery is subject to the policies and procedures of the logistics partner. Multiple delivery attempts may be made depending on the courier service.

9. Contact

For shipping-related queries:

Email: contact@styleneo.in